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BrainStore Data Protection Policy

Data Protection Policy

Purpose

BrainStore's Data Protection Policy refers to our commitment to treating the information of customers, partners, freelancers, suppliers, and other interested parties with the utmost care and confidentiality. This policy ensures that we gather, store, and handle data fairly, transparently, and concerning individual rights.

Scope

This policy refers to all parties providing any information to BrainStore Partners. All BrainStore Partners are committed to respecting BrainStore's privacy policy.

Policy elements

As part of our operations, we need to obtain and process information.

This information may include data that makes a person identifiable, such as email address, name, town and country of residence, photographs, or footage.

BrainStore transparently collects this information only with the full cooperation and knowledge of interested parties.

Once this information is available to us, the following rules apply.

Our data will be:

Accurate and kept up-to-date

Collected fairly and for lawful purposes only

Processed by BrainStore within its legal and moral boundaries

Protected against any unauthorized or illegal access by internal or external parties

By participating in online events, participants agree that the workshop may be recorded and excerpts published on social media.

Our data will not be:

Communicated informally

Distributed to any party other than the ones agreed upon by the data’s owner (exempting legitimate requests from law enforcement authorities)

In addition to ways of handling the data, BrainStore has direct obligations toward people to whom the data belongs.

Specifically, we

Let people know which of their data is collected

Inform people about how we’ll process their data

Inform people about who has access to their information

Have provisions in cases of lost, corrupted, or compromised data

Allow people to request that we modify, erase, reduce, or correct data contained in our databases

Additionally, all users can delete their account and personal data from our database at any time using the following link: https://www.brainstore.com/en/me/cancellation

Third-party suppliers

BrainStore works with the following third-party suppliers (find their own data protection policies linked below):

Clean Talk This tool protects us from spam. When you submit contact forms your message and e-mail will be stored. Your e-mail, message, and IP address will be processed in the CleanTalk Cloud Service and stored in log files for seven days.

Google Analytics This tool allows BrainStore to improve the web experience on BrainStore's pages

Google Drive This tool is text documents, image galleries, presentations and spreadsheets

Vonage This tool is used for BrainStore Online Lobby

Font Awesome This tool is used for embedding fonts on the website

Hetzner Hosting Here is where the backend data from BrainStore is stored

Actions

To exercise data protection, the BrainStore team is committed to:

Restrict and monitor access to sensitive data

Develop transparent data collection procedures

Train team members in online privacy and security measures

Build secure networks to protect online data from cyber attacks

Establish clear procedures for reporting privacy breaches or data misuse

Establish data protection practices

Consequences

All principles described in this policy must be strictly followed. A breach of data protection guidelines will invoke disciplinary and possibly legal action.

Contact

For questions, please contact data-protection@brainstore.com.

Responsible for the content Markus Mettler, Quellgasse 2, CH-2502 Biel/Bienne Switzerland, phone +41 79 400 5220.

List of BrainStore Partners

Biel/Bienne, September 2023

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Activating the support lobby

The support lobby is a separate lobby where you can invite users to solve technical issues

Typical issues might be

Access rights
Trouble with microphone or camera

The support lobby is currently part of the BrainStore Partner Network. You must be a partner or be invited by a partner manage the support lobby.

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